Parts Repair



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only left in stock - order soon

  Estimated Delivery: Jul 24 – Jul 27


Contact customer service and take the product repair parts.

Email: [email protected]

Please purchase this product for repair parts. Please contact customer service to send accessories after purchase! !

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Customer Reviews

Based on 6 reviews
Bill Monroe (Portland, US)
Hats off!

I bought a used exercycle, but it was missing the meter so I contacted the company and despite my wariness, Lough walked me through the process of ordering the simple meter, which arrived promptly and works perfectly. Many, many thanks!

Brian DeCorla-Souza (Alexandria, US)
Great Service

replacement parts arrived quickly

Anonymous (Somerville, US)

Great Service. Got the exact parts needed to repair my bike.

Doug Conner (Los Osos, US)
Great service

I bought my Vertical Climber in 2018 and use it about 5 times a week. I estimate that I have used it for more than a million climbing steps! It finally got to the point where the plastic bushings that slide on the round steel rods had worn so much they were causing a lot of friction that could not be fixed with more grease. I contacted the company for replacement parts. I was a little disappointed to see that the bushings were not in the repair parts list for that product. I sent them a photo of the worn out parts and asked if they could send me some. They worked through the manufacturer to get me the parts I needed (plus a tube of grease that was on the standard parts list). The parts arrived in a few days, I replaced them, and now my climber works like it did when it was new.

Jacquelyn Hoffseth
Very Easy

I contacted support about purchasing replacements for the arm pads because I'd purchased a house and the prior owners had left a stand with really worn out ones. I sent customer service the order number and they shipped them out quickly! Very easy process.

Debbie Waitley (Wingate, US)
Great Customer Service

When I could not figure out how to buy a replacement pad for our Relife Tower, I emailed customer service. I received a quick reply and great help to get the part ordered that I needed. Thank you Amy!!

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